Forgot Your Passport or ID? What to Do After Missing Your Flight

Forgot Your Passport or ID and Missed Your Flight? Your Options

Forgetting a passport or ID is a stressful mistake, but not always the end of your trip.

Can you still make a later flight?

If home is close, ask for the next available flight the same day. Standby may also be possible.

Ask about changing the date

A paid change is often cheaper than buying a new ticket. Ask for the exact fee before you decide.

Refund possibilities

On non-refundable tickets, the base fare is often lost, but unused taxes and fees can often be refunded if you ask in writing.

Insurance

Forgetting documents is often excluded, but check your policy and credit card benefits.

Protect your return flight

Tell the airline you still plan to travel.

Prevent it next time

Keep documents in one pouch and check them the night before.

Need help? Call +1-800-984-7414. See this guide on how to rebook a missed flight.